Pro Services

The Business Owner Dilemma:

We know the frustrations of hiring your own IT staff or using a call-center for IT support.

Working with small business owners, we see the problems all the time.

  • Calling a call-center to get an automated response prompting you to push buttons for categories that don’t even fit your issue until you finally get to a live person.
  • Waiting on hold until you talk to someone you can barely understand, then they read from a script to solve your problems. Often much time is wasted, nothing is solved, and business operations are left unattended. That costs money.
  • Staffing in-house IT support is costly and unpredictable in addressing the broad spectrum of specialized areas that businesses rely upon for their operations. Can you cover all of them?

 

Don’t pay for a solution this inferior because we can be YOUR OWN IT DEPARTMENT.

 

THE PRO SERVICES PLAN  *Includes Scheduled Backups

Pro Services gives you access to the full range of IT specialists that monitor, manage, and maintain your business IT so you can focus on your business. We are confident that if you shop around you will find out why we have been in business for 22 years. The Pro Service plan gives you managed IT services that are a step beyond what our competitors offer.

 

DESKTOP MANAGEMENT:
• Hardware & Process Status Monitoring • Remote-Ready Capability
• OS & 3rd Party Patch Management • Unlimited Helpdesk Support
• Routine Anti-Virus Updates & Scans • Onsite Service*
• Resource Optimization • Preventative Maintenance

SERVER ADMINISTRATION:
• Server & Process Status Monitoring • Managed Backup
• Patch Management • Unlimited Helpdesk Support
• Network Administration • Onsite Service*
• Resource Optimization • Preventative Maintenance

NETWORK MANAGEMENT:
• Network Administration • Unlimited Remote Helpdesk Support
• Router Management • Onsite Service*

ADVANTAGES: • RELIABLE IT SERVICES AT A FLAT MONTHLY RATE
• FULL SPECTRUM IT SPECIALISTS
• SCALABLE TO THE EXACT NUMBER OF EMPLOYEES
• 24/7 UNLIMITED HELPDESK SUPPORT

Let us be your IT Department and you will see why we’ve been in business for 22 years.