Full Spectrum IT Services

The Full Spectrum plan is the most competitive and comprehensive managed IT services plan offered in the area with advanced security protection, and premium services.

DESKTOP MANAGEMENT:
• Unlimited Remote Helpdesk • Remote-Ready Capability
• OS & 3rd Party Patch Management • Hardware & Process Status Monitoring
• Routine Anti-Virus Updates & Scans • Workstation Data Backup
• Resource Optimization • Preventative Maintenance
• Onsite Service* •

SERVER ADMINISTRATION:
• Unlimited Helpdesk Support • Managed Backup
• Patch Management • Server & Process Status Monitoring
• Network Administration • Onsite Service*
• Resource Optimization • Preventative Maintenance

NETWORK MANAGEMENT:
• Network Administration • Unlimited Remote Helpdesk Support
• Router Management • Onsite Service*

CLOUD SERVICES:
• Exchange Hosting • Website Hosting
• Managed Email • Server Exchange Management
• Virtual Private Servers • Virtual Private Networks

PREMIUM SERVICES:
• Web Development • Database Support
• Security Consulting • Training

• Urgent helpdesk or onsite support are escalated to put you at the front of the line.

Office software for your everyday business productivity is included.
• Priority scheduling for service requests.

SECURITY SERVICES:
• Network Security Monitoring • Military-Grade Encryption
• Next Generation Firewalls • Gateway Anti-Malware
• Website & Content Filtering • SPAM-Blocking

A security package with a layered-defense data protection framework that protects,
1) Information Security (The Network)
2) Information Privacy (The Data)

The Intrusion Prevention System (IPS) serves as a “security perimeter.”
The Intrusion Detection System (IDS) monitors network devices, switches, routers, and firewalls for security events and creates logs of who, what, where, and when of any activity.

• Detects potential threats and vulnerabilities such as port scanning, probes, spoofing, and DOS.
• Detects unwanted manipulation of computer systems & data through deep-packet inspection.
• Detects data driven attacks on applications, host based attacks such as privilege escalation, unauthorized login & access to sensitive files, and Malware (viruses, Trojan horses, and worms)

Let us be your IT Department and you will see why we’ve been in business for 22 years.